Contact Us
Do you have questions about our balcony power plants, your order, or are you interested in a collaboration? Our team is happy to assist you.
📩 Contact Us
Customer Service & Support
For questions about orders, shipping, technical support, or complaints:
contact@sunpuraenergy.com
Business Customers & Partnerships
For wholesale (B2B), distribution partners, dropshipping, or marketing/press inquiries:
contact@sunpuraenergy.com
We strive to answer all inquiries within 24 hours (on business days).
📍 Company Information
Website Operator:
Vidis GmbH (Sunpura Energy)
Rungedamm 37
21035 Hamburg
Deutschland / Germany
Commercial Register: Amtsgericht Hamburg, HRB 39556
⚠️ Important Note for Returns:
Please do not return goods to the above office address without prior notification. This address is not a returns warehouse. For returns, please contact our customer service to receive the correct return address and an RMA number.
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